Contact Support

Discord

Join our Discord community for instant support and updates

Join Discord

Email

Send us an email for detailed inquiries

Send Email

Support Ticket

Create a support ticket for urgent matters

Send us a Message

In-Game Name *

Discord Username *

Category *

Subject *

Message *

Note: Support updates are coordinated through Discord and in-game announcements. For urgent matters, contact staff on Discord directly.

Frequently Asked Questions

How do I appeal a ban?

Fill out the contact form above with category "Ban Appeal" and explain your situation. Our management team will review your case within 48 hours.

My claim was griefed, what should I do?

Outside spawn safe zone, griefing and raiding are allowed. Focus on base defenses, hidden storage, and clan support. If griefing happened inside safe zone, report it with coordinates and proof.

I found a bug, where should I report it?

Use the contact form with category "Bug Report" or report it on Discord immediately. Provide as much detail as possible about reproducing the bug.

Can I suggest new features?

Absolutely! We love hearing ideas from our community. Use the contact form with category "Suggestion" or post in the Discord suggestions channel.